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AHA! Moments

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  • Friendly and thorough.

    “Always a great experience with Adam Steffler. He is friendly and thorough, and always has time to answer questions. It feels like he truly cares about the equipment and the customer's experience. Well done, Albemarle Heating & Air! Adam is a stellar representative for your company, and always leaves us feeling well taken care of. You have made us satisfied and appreciative customers. Thanks for always going that extra mile, Adam!”

    Christopher K.

  • They have always come through, even in emergencies.

    “As always, it was such a pleasure to have Katie service my units. She consistently is thorough, cheerful, helpful, and attentive to detail. She welcomes questions and tries to answer. I have used Albemarle Heating & Air for over a decade and plan to continue doing so. They have always come through, even in emergencies.”

    Robbie M.

  • Professional technicians take time to explain problems and potential problems with you system.

    “We have been with Albemarle Heating and Air for a couple of years. Every experience has been great. Professional technicians take time to explain problems and potential problems with you system.”

    Michael W.

  • Very knowledgeable and helpful.

    “Tim Perkins did our spring tune up today. He did a great job very neat and professional. I asked him a lot of technical questions about air scrubbers and also upgrading and replacing our current system. He was very knowledgeable and helpful. I would recommend AH&A to anyone who asked me.”

    Andy F.

  • Also, they really diagnose and solve problems.

    “Extremely happy with the service. Bryan and other techs that have helped us get our system fixed up have been great. When you get an ESA contract, they will call you and get this scheduled prior to the heating and cooling season unlike others. Also, they really diagnose and solve problems unlike the random parts replacement method that other providers use. We will stay with these guys!”

    Ed. W.

  • Glad I called Albemarle Heating & Air before winter set in.

    “Glad I called Albemarle Heating & Air before winter set in. The technician arrived promptly and quickly found a serious but fixable problem. The technician was very professional, polite, efficient and answered my questions easily. Good work!”

    David B.

  • I have been using AHA for nearly twenty years.

    “I have been using AHA for nearly twenty years. All of their engineers and technicians are excellent. Carlton has serviced my system the last two timesl He is well mannered and a gentleman in addition to being an excellent technician. It is a pleasure to have Carlton in my home.”

    Michael Y.

  • We have had the company for 9 years now and are thoroughly satisfied.

    “Techs are knowledgeable. Adam S was the last one here. He explained everything to me as he was going. We have had the company for 9 years now and are thoroughly satisfied. Also they are knowledgeable on Geo Thermal.”

    Tory K.

  • We have used AHA for years and wouldn't use anyone else.

    “Justin did an outstandiing job on our semi-annual maintenance review. He was courteous and friendly, and spent two hours going through our entire HVAC system. He explained everything to us thoroughly. We have used AHA for years and wouldn't use anyone else.”

    Wayne J.

  • Excellent work.

    “We had Albemarle Heating and Air install a new HVAC and furnace system in our house. Excellent work. We've had 2 scheduled maintenance check-ups and all is great. The technicians have all been great. They call in advance before coming to do work and arrive as promised.”

    Steve W.

  • Simply the best experience I've had with HVAC.

    “These guys are the pros in Charlottesville, and there's nowhere else I would pick. I have had nothing but extremely professional, friendly service from them, and very prompt response. Simply the best experience I've had with HVAC.”

    Erik B.

  • They were on time and delivered!

    “A really wonderful experience (at least as wonderful as having heat and air conditioning installed in an older home can possibly be) Marty was great! He explained options and asked for my business since I was comparing to other C’ville options. He then donned his white suit like a super hero cape and got down in the shallow crawlspace of my 1960 built house to scope out the job. Matt and Seth devotedly persisted with installation despite heat and and a damp dark shallow crawl to install and get AC up and running on the hottest day we’ve had this spring! They were on time and delivered! I’ve been really happy with my two Daikin mini splits. I love that AHA is employee owned and my mini splits were assembled in the USA. Great local business!”

    Julia S.

  • Bryan Hice Rocks AHA!

    “I recently started looking for a HAVAC company with great service, great techs, and customer focus. AHA hits it out of the park! Bryan Hice has made me a believer that AHA not only has great techs, but cares about great customer service. I know enough about HAVAC to recosnize a top notch trouble-shooter and overall superior technical ability. I am glad I chose Albemarle Heating and Air!”

    Tim B.

  • He was very helpful and professional.

    “Maurice called in advance to let me know when he would be here and arrived right on time. He was very helpful and professional. I would highly recommend him and Albemarle Heating as well.”

    Steve I.

  • From the first phone call on I was handled like a VIP.

    “My neighbors shared with me how awesome AHA was to work with and they lived up to the praise. On time, great work, courteous and professional. From the first phone call on I was handled like a VIP.”

    Marianne S.

  • In other words, he helped me understand the process!

    “Thank you for sending out a person like Jared who was very professional,polite and dedicated to doing a good job. I especially liked the manner in which he handled my questions. In other words he helped me understand the process! ”

    Natalie B.

  • I’ve been a client with Albemarle heating and air for over a decade.

    “I’ve been a client with Albemarle heating and air for over a decade. I’m always so amazed at how thorough their service technicians are. Kudos to Allen for catching a couple of issues… Peace of mind… Thank you”

    Wanda L.

  • He provided quick solutions to issues and offered multiple options. We will definetely be requesting him in the future!

    “We have always loved Albemarle Heating and Air, but our most recent experience with Adam was above and beyond. He was prompt, efficient and explained his moves each step of the way. He provided quick solutions to issues and offered multiple options. We will definetely be requesting him in the future! ”

    Jill M.

  • My first experience was very good, professional and courteous.

    “My first experience was very good, professional and courteous, did not have all the parts was back the next day to finish the job. He explained everything and told me what to keep an eye on. Will continue to use there service.”

    Antone M.